An Inquiry into Cybersecurity Challenges in Jamaica

Abstract

This research investigates the cybersecurity challenges faced by Jamaica amidst the country’s rapid digitalisation. As global cyber threats evolve, Jamaica’s critical sectors-finance, education, and small businesses-become increasingly vulnerable to sophisticated cyberattacks. The study examines cyberattacks' technical and psychological impacts, including the effects on public trust and economic stability. It also explores how local and global incidents, such as the WannaCry attack, have influenced the development of Jamaica’s cybersecurity infrastructure. The research identifies significant cybersecurity awareness, training, and defence mechanisms gaps by reviewing Jamaica's National Cyber Security Strategy and analysing current mitigation efforts. Particular attention is given to the need for public-private collaboration, targeted cybersecurity education for youth, and affordable solutions for small enterprises. Phishing remains prevalent, with 67% of respondents reporting such incidents in the past year. Several users have encountered cybersecurity incidents, such as phishing, malware, and data breaches, in the past year (n=165 (39.2%). The overwhelming majority of respondent, 399 (94.8%,) stress the perceived need for enhanced security measures in a rapidly digitising culture and think that businesses should increase their cybersecurity spending as digital technology develops. The study concludes with recommendations for strengthening Jamaica’s cybersecurity posture, emphasising the importance of international cooperation and continued investment in technology and training to counter the growing risks.